Effective as of: September 6, 2026

Privacy Policy

CEP Ventures, LLC, doing business as The Provider Shift™ (“The Provider Shift,” “TPS,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit TheProviderShift.com, contact us, register for an event or educational program, purchase a product or service, participate in a membership or community, or otherwise interact with The Provider Shift.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Business or practice name

  • Professional title or credentials

  • Billing and transaction information

  • Event or program registration information

  • Information submitted through contact, inquiry, application, or registration forms

  • Communications you send to us

  • Other information you choose to provide

We may also automatically collect certain technical and usage information when you visit our website, including:

  • IP address

  • Browser and device information

  • Operating system

  • Referring website

  • Pages viewed

  • Dates and times of visits

  • Approximate geographic location derived from IP address

  • Website interactions and usage information

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Respond to inquiries

  • Process purchases and registrations

  • Provide programs, memberships, education, events, consulting, and other services

  • Manage customer and member relationships

  • Communicate about programs, services, events, and TPS offerings

  • Send transactional and administrative communications

  • Send marketing communications where permitted

  • Improve our website and services

  • Analyze website traffic and performance

  • Maintain website and information security

  • Prevent fraud and misuse

  • Maintain appropriate business and financial records

  • Comply with legal and regulatory obligations

  • Establish, exercise, or defend legal claims

3. PAYMENT PROCESSING — STRIPE

We use Stripe to process certain payments made through our website.

When you make a purchase, payment information such as your credit or debit card information is provided directly to Stripe for processing.

The Provider Shift does not generally receive or store your complete payment-card number. Stripe may collect and process information in accordance with its own privacy policy and applicable legal requirements.

We may receive transaction-related information from Stripe, including your name, contact information, purchase information, transaction status, and limited payment details necessary for accounting, customer service, fraud prevention, and business administration.

4. GOOGLE ANALYTICS

We use Google Analytics to help us understand how visitors use our website. Google Analytics may collect information such as:

  • IP address

  • Device and browser information

  • Approximate location

  • Pages visited

  • Time spent on pages

  • Referral sources

  • Website interactions

Google may process this information according to its own privacy practices. Where required by applicable law, analytics cookies and similar non-essential technologies will be used only after appropriate consent has been obtained.

You may also manage cookies through your browser settings and, where available, through our website's cookie-management tools.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Operate and secure the website

  • Remember preferences

  • Understand website usage

  • Measure website performance

  • Improve our content, services, and marketing

Some cookies are necessary for website functionality. Others, including certain analytics or advertising cookies, may be optional.

Where required by law, we will obtain consent before placing non-essential cookies.

6. MARKETING COMMUNICATIONS

We may send information about The Provider Shift programs, events, Masterclasses, memberships, education, consulting, and related services when permitted by law.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the communication or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or administrative messages relating to services you have purchased or requested.

7. HOW WE SHARE INFORMATION

We may disclose information to service providers that help us operate our business, including providers supporting:

  • Website hosting

  • Payment processing

  • Email and communications

  • Analytics

  • Event registration

  • Scheduling

  • Customer or membership management

  • Community platforms

  • Accounting

  • Technology and security

These may include providers such as Stripe and Google.

We may also disclose information when required by law, to protect our legal rights or the rights of others, investigate fraud or security concerns, or facilitate a merger, acquisition, sale, restructuring, or similar business transaction.

8. SALE OR SHARING OF PERSONAL INFORMATION

The Provider Shift does not sell personal information for monetary consideration.

Certain analytics, advertising, or tracking activities may qualify as “sharing,” “selling,” or targeted advertising under some privacy laws even when no money is exchanged. Where applicable, we will provide legally required mechanisms to opt out of such processing.

We do not knowingly sell or share personal information belonging to individuals under 16.

9. LEGAL BASES FOR PROCESSING

Where GDPR or similar laws apply, we process personal information based on one or more recognized legal bases, including:

  • Your consent

  • Performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate business interests, provided those interests are not overridden by your rights and freedoms

Where processing relies on consent, you may withdraw that consent.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, accounting, tax, contractual, and regulatory requirements.

When information is no longer reasonably required, we may securely delete, dispose of, or anonymize it.

11. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission, website, or storage system can be guaranteed to be completely secure.

12. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights to:

  • Access personal information we maintain about you

  • Correct inaccurate information

  • Request deletion of personal information

  • Request information about how your information is collected, used, or disclosed

  • Restrict or object to certain processing

  • Withdraw consent

  • Request portability of certain information

  • Opt out of marketing

  • Opt out of certain sales, sharing, or targeted advertising

  • Lodge a complaint with an appropriate privacy or data-protection authority

We will not unlawfully discriminate against you for exercising applicable privacy rights.

We may verify your identity before fulfilling certain requests.

13. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), CalOPPA, and other applicable California privacy laws.

Depending on applicability, these may include rights to know, access, correct, delete, and obtain information regarding our collection and disclosure of personal information and to opt out of certain sales or sharing.

Where legally required, we will recognize applicable browser-based opt-out preference signals, including Global Privacy Control (“GPC”).

Our website may not respond to traditional browser “Do Not Track” signals because there is no universally accepted standard for those signals.

14. INTERNATIONAL PRIVACY RIGHTS

If you are located in the European Economic Area, United Kingdom, Switzerland, Canada, or another jurisdiction with applicable privacy legislation, you may have additional rights concerning your personal information.

Where GDPR applies, these may include rights of access, correction, erasure, restriction, objection, portability, withdrawal of consent, and the right to lodge a complaint with an appropriate supervisory authority.

Where Canada's PIPEDA or applicable provincial legislation applies, we will handle personal information consistent with applicable Canadian privacy requirements.

15. INTERNATIONAL DATA TRANSFERS

The Provider Shift operates from the United States.

If you interact with us from outside the United States, your personal information may be transferred to or processed in the United States or other countries where our service providers operate.

Where required by applicable law, appropriate safeguards will be used for international transfers.

16. CHILDREN'S PRIVACY

Our website and services are intended for adults and healthcare professionals and are not directed to children under 13. We do not knowingly collect personal information online from children under 13.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

17. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use third-party services.

Those organizations maintain their own privacy practices and policies. The Provider Shift is not responsible for the privacy, security, or content practices of third parties.

18. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our business, services, technology, or applicable laws.

The “Last Updated” date above will indicate when the policy was most recently revised.

19. CONTACT US

Questions, concerns, or privacy requests may be directed to:

Please provide sufficient information for us to understand and respond to your request. We may request additional information when reasonably necessary to verify your identity.